Your privacy is important to us. The Quebec Graphic Communications Sector Workforce Committee is committed to maintaining the privacy, security and accuracy of the personal information it collects, uses and discloses in accordance with applicable legislation. This privacy policy (the "Privacy Policy") is a statement of principles and guidelines concerning the protection of personal information of our individual clients, individual service providers and other individuals ("you") (with the exception of our personnel, whose personal information is collected, used and disclosed in accordance with our Personnel Privacy Policy).
CONSENT
BY SUBMITTING PERSONAL INFORMATION TO THE QUEBEC GRAPHIC COMMUNICATIONS SECTOR WORKFORCE COMMITTEE OR ITS AGENTS, YOU AGREE THAT WE MAY COLLECT, USE AND DISCLOSE SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY, THE PRIVACY PREFERENCES YOU HAVE MADE KNOWN TO US AND AS PERMITTED OR REQUIRED BY LAW. Subject to legal and contractual requirements, you may refuse or withdraw your consent to certain of the identified purposes at any time by contacting us. If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with certain services or information that may be of value to you.
1. Who are we?
2. What personal information do we collect?
3. Why do we collect your personal information?
4. To whom do we disclose your personal information?
5. Control of your personal information
6. Where is your personal information stored?
7. How can you access your personal information?
8. How do we protect your personal information?
9. Privacy and our Website
10. Changes to the Privacy Policy
11. Contact Us
Appendix 1: What are "fair information practices"?
1. Who are we?
The Quebec Graphic Communications Sector Workforce Committee is a non-profit, equal opportunity organization, created and spearheaded by representatives of employers, syndicates and various associations. The Sector Committee represents the Printing industry and its related services.
This Privacy Policy applies to our collection, use and disclosure of personal information regarding the clients and consumers of our products and services, including our online and print publications (click here to view a list of our publications), and our individual service providers.
2. What personal information do we collect?
Canadian privacy legislation defines personal information broadly as information about "an identifiable individual" or as information that allows an individual to be identified. The types of personal information that we may collect from you from time to time include: your name, address, telephone number, e-mail address, your forwarding address (e.g. during holidays), previous address(es), payment information (for billing purposes), your mailing preferences, delivery instructions, and individual customer service preferences. In addition, from time to time, we may ask you to provide us with more detailed information regarding your interests, occupation, and background. Finally, from time to time, we may acquire demographic and other information about you (e.g. your occupation and interests) from an outside organization, but only if you have previously agreed to allow such an organization to disclose the information to organizations such as the Quebec Graphic Communications Sector Workforce Committee.
3. Why do we collect your personal information?
We collect your personal information for the purposes listed below:
(a) To provide the product, service or information you requested
If you are a customer of one of our publications, we use your name and address (postal and/or e-mail) in order to deliver the product, service or information you requested and to follow up with you about the transaction (i.e., send a bill, notify you that your subscription is expiring, etc.).
(b) To send you information
From time to time we may send you further information about the Quebec Graphic Communications Sector Workforce Committee in publications, offers, or other products produced under its name (please refer to the section on publications for more details).
(c) Other purposes
In addition, from time to time, we may use your personal information for the following purposes:
- to understand your needs and preferences, including to contact and communicate with you and to conduct surveys, research and evaluations;
- to obtain statements regarding numbers of subscribers per publication;
- for any other purpose we may indicate to you from time to time.
4. To whom do we disclose your personal information?
We may disclose your personal information to the following third parties in the following circumstances:
(a) Disclosure to Service Providers
We may disclose your personal information to other companies that provide services on our behalf, including label printers, invoice printers, fulfillment contractors, auditors, our software developers (including Website developers and hosts), data processing, document management and office services. We will only provide those companies the information they need to deliver the service and they are prohibited from using that information for any other purpose.
(b) Disclosure to members
To better serve you and to provide you with information about our group's products and services, we may disclose your personal information to any of the business units that form part of the Quebec Graphic Communications Sector Workforce Committee group.
(c) Law Enforcement and Legal Disclosure
The Quebec Graphic Communications Sector Workforce Committee may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where the Quebec Graphic Communications Sector Workforce Committee has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information. The Quebec Graphic Communications Sector Workforce Committee may disclose your personal information to its legal counsel.
If you would prefer for us NOT to share your information as described above, simply inform us (see "Contact Us" below).
5. Control of your personal information
The Quebec Graphic Communications Sector Workforce Committee wants you to be able to maintain control over how we use your personal information. In particular:
You may have the right to "opt out" of some or all of the identified purposes, uses and disclosures listed in sections 3 and 4 above.
You always have the option to instruct us not to use your name, address, e-mail address, etc. beyond providing you with the product, service or information you requested. See "Contact Us" below.
E-mail communications will always include an identification of the sender and an "Unsubscribe" option.
If you receive a mailing from any of our consumer magazines and you wish to know the source of your name (i.e. what list it came from), we will make every reasonable effort to determine the source and provide you with the information. For this request, or to confirm that any personal information we may have is correct, please contact us (See "Contact Us" below).
As mentioned above, we may not be able to provide you with our services if you withdraw your consent to our use of your personal information.
6. Where is your personal information stored?
Your personal information is stored in secured locations and on servers controlled by the Quebec Graphic Communications Sector Workforce Committee, located either at our offices or at the offices of our service providers. For access to your personal information, please contact our Chief Privacy Officer using the contact information in the "Contact Us" section below.
7. How can you access your personal information?
Upon written request, subject to certain exceptions, the Quebec Graphic Communications Sector Workforce Committee will inform you of the existence, use, and disclosure of your personal information and will give you access to that information. Access requests should be sent to our Chief Privacy Officer, using the contact information in the "Contact Us" section below.
8. How do we protect your personal information?
We make every reasonable effort to protect against the loss, misuse, and alteration of personal information under our control. Our security policies are periodically reviewed and enhanced as necessary.
Only authorized employees and suppliers have access to your personal information. Where information is sent to a third party for processing, we make sure, through our contracts with them, that all your information is kept secure. We keep your information for the time we are providing you with a product or service, and for a reasonable time thereafter in the event that you wish to resume service.
9. Privacy and our Website
The Quebec Graphic Communications Sector Workforce Committee sometimes collects personal information through its Website. In this section, we provide you with additional information regarding such collection.
Cookies - When an individual visitor accesses the Quebec Graphic Communications Sector Workforce Committee Website, we may use a browser feature called a "cookie" to collect information such as the type of Internet browser and operating system the visitor uses, the domain name of the Website from which the visitor came, date and duration of the visit, number of visits, average time spent on our Website, pages viewed and number of cookies accumulated. A cookie is a small text file containing a unique identification number that identifies the visitor's browser, but not necessarily the visitor, to our computers each time our Website are visited. Unless a visitor specifically informs us (e.g. by enrolling for our services or sending us correspondence from the Website), we will not know who the individual visitors are. In addition to the identified purposes described in our Privacy Policy, we may use this Website information and share it with other organizations with whom we have a commercial relationship to measure the use of our Website and to improve the functionality and content of the Website. Visitors can reset their browsers either to notify them when they have received a cookie or refuse to accept cookies. However, if a visitor refuses to accept cookies, he or she may not be able to use some of the features available on our Website.
Online Communications - In order to provide our Website visitors with a product, service or information, visitors may voluntarily submit personal information to us for purposes such as asking a question, obtaining information, subscribing to, reviewing or downloading a publication, participating in contests and surveys. If you are known to the Quebec Graphic Communications Sector Workforce Committee as a registered user of an online service, we may combine and store personal information about your use of our Website and the online information you have provided with certain other online and offline information we may have collected.
E-Mail Communications - Occasionally, we may send marketing or promotional e-mail communications to you with information that may be useful, including information about the products and services related to the Quebec Graphic Communications Sector Workforce Committee’s mission and/or other third parties with whom we have a relationship. We will include instructions on how to unsubscribe and inform us of preferences if recipients decide they do not want to receive any future marketing or promotional e-mails from the Quebec Graphic Communications Sector Workforce Committee.
Also, if you send us an email message, we may retain that message and your email address, as well as any response we send you.
Advertisers - If you submit some of your personal information on our Website to request information from a third party (such as an advertiser), we are not responsible for any use of your personal information by such third party. Hence, we suggest that you first learn more about such third party's privacy policies prior to submitting your personal information by visiting its Website or contacting it by postal mail or telephone.
Opinion Polls - Opinion polls on our Website are anonymous. We do not correlate votes submitted via such polls with names or individual email addresses, unless otherwise disclosed at the point of collection.
Searches - For your convenience, search functions are sometimes provided on our Website. We keep logs of the words searched to learn more about what kind of information our visitors are seeking, and thus improve our services.
Hyperlinks - For your convenience, our Website sometimes contain hyperlinks to Website managed by third parties. By activating these hyperlinks, you will leave the Quebec Graphic Communications Sector Workforce Committee Website for those of the third parties, which may have different privacy policies and practices than the Quebec Graphic Communications Sector Workforce Committee. The Quebec Graphic Communications Sector Workforce Committee cannot be held liable for the use of such third party Website.
No information collected from online guests under 18 years of age is used for any marketing or promotional purposes whatsoever by the Quebec Graphic Communications Sector Workforce Committee. Unless otherwise disclosed at collection, we do not provide any personal information collected through the Quebec Graphic Communications Sector Workforce Committee Website from individuals under 18 years old, regardless of its source, to any third party for any purpose whatsoever.
10. Changes to the Privacy Policy
The Quebec Graphic Communications Sector Workforce Committee reserves the right to modify or supplement this Privacy Policy at any time. If we make a change to this Privacy Policy, we will post such change on our Website and make such revised policy and change available upon request to the Quebec Graphic Communications Sector Workforce Committee’s Chief Privacy Officer. However, the Quebec Graphic Communications Sector Workforce Committee will obtain the necessary consents required under applicable Privacy Laws if it seeks to collect, use or disclose an individual's personal information for purposes other than those to which consent is obtained unless otherwise required or permitted by law.
11. Contact Us
The Quebec Graphic Communications Sector Workforce Committee has appointed a Chief Privacy Officer to oversee compliance with this Privacy Policy and applicable Privacy Laws. You can contact the Quebec Graphic Communications Sector Workforce Committee’s Chief Privacy Officer at:
Thérèse Marie Weis
8150 Métropolitain Boulevard East
Suite 350
Anjou, Québec H1K 1A1
Phone: 514-387-0788
Fax: 514-387-9456
Toll free: 1-877-387-0788
Email: csmocgq@communicationsgraphiques.org
Appendix 1
What are "fair information practices"?
In Canada, "fair information practices" with regards to your personal information are reflected in a series of principles developed by the Canadian Standards Association and incorporated into Canadian privacy legislation designed to ensure that companies treat your personal information fairly, protect its confidentiality and provide the means by which individuals can maintain a reasonable level of control over how their personal information is collected, used and disclosed. The Quebec Graphic Communications Sector Workforce Committee collects, uses and discloses your personal information by employing "fair information practices" as described in the following ten privacy principles:
Principle 1 - Accountability
The Quebec Graphic Communications Sector Workforce Committee is responsible for personal information under its control and has designated a Chief Privacy Officer who is accountable for the Quebec Graphic Communications Sector Workforce Committee compliance with this Privacy Policy and the Privacy Laws. Contact information for the Chief Privacy Officer is provided in the Contact Us section of this Privacy Policy. In addition, our accountability for the personal information we collect continues even if we disclose it to other organizations. For example, whenever we disclose your information to another organization (such as to one of our service providers), we will put in place contractual and other safeguards to help ensure that they appropriately protect your personal information.
Principle 2 - Identifying the Purposes for Collection of Personal Information
The Quebec Graphic Communications Sector Workforce Committee will identify the purposes for which your personal information is collected at or before the time the personal information is collected. Some of the identified purposes for which the Quebec Graphic Communications Sector Workforce Committee typically collects, uses and discloses personal information are described in Section 3 of this Privacy Policy. If we intend to collect, use or disclose your personal information for additional purposes, we will either revise this Privacy Policy (and provide you with a notice) or seek your consent.
Principle 3 - Obtaining Consent for Collection, Use or Disclosure of Personal Information
We will obtain your informed consent for the collection, use, or disclosure of your personal information, except as permitted by law. For example, we ask that you provide us with your consent to collect, use and disclose your personal information for the purposes described in Section 3 of this Privacy Policy. You may withdraw consent at any time to some or all of the purposes indicated, subject to legal or contractual restrictions and reasonable notice. Please note, however, that in some circumstances, we may not be able to provide you with our services if you withdraw your consent to our use of your personal information.
Principle 4 - Limiting Collection of Personal Information
The Quebec Graphic Communications Sector Workforce Committee will limit the collection of personal information, both the amount and the type of information, to that which is necessary for the purposes identified by the Quebec Graphic Communications Sector Workforce Committee. In addition, the Quebec Graphic Communications Sector Workforce Committee will collect your personal information by fair and lawful means, and not by misleading or deceiving you about the purpose for which information is being collected.
Principle 5 - Limiting Use, Disclosure, and Retention of Personal Information
The Quebec Graphic Communications Sector Workforce Committee will not use or disclose personal information for purposes other than the identified purposes for which it was collected, except with your consent or as required or permitted by law. The Quebec Graphic Communications Sector Workforce Committee will retain your personal information only as long as necessary to fulfill the identified purposes.
Principle 6 - Accuracy of Personal Information
The Quebec Graphic Communications Sector Workforce Committee will endeavour to ensure that your personal information will be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used. The Quebec Graphic Communications Sector Workforce Committee will update personal information as and when necessary to fulfill the identified purposes or upon notification from the subject individual. The Quebec Graphic Communications Sector Workforce Committee will not routinely update personal information, unless such process is necessary to fulfill the identified purposes. If ever your contact and/or other personal information changes, please feel free to contact us, so that we can update our records.
Principle 7 - Security Safeguards
The Quebec Graphic Communications Sector Workforce Committee will protect your personal information by security safeguards appropriate to the sensitivity of the information. For example, the computer servers on which we store your personal information are protected by firewalls and other industry standard security features. In addition, your personal information is only made available to our employees and service providers who have a "need to know" in order to offer you our services or otherwise fulfill the purposes identified in Section 3 above.
Principle 8 - Openness Concerning Policies and Practices
The Quebec Graphic Communications Sector Workforce Committee will make readily available to you specific information about our policies and practices relating to the management of personal information. For example, the most recent version of this Privacy Policy will always be available on the Quebec Graphic Communications Sector Workforce Committee Website at www.communicationsgraphiques.org and upon request to the Chief Privacy Officer using the contact information in the "Contact Us" section.
Principle 9 - Individual Access to Personal Information
Upon written request, subject to certain exceptions, the Quebec Graphic Communications Sector Workforce Committee will inform you of the existence, use, and disclosure of your personal information and will give you access to that information. If access is denied, the Quebec Graphic Communications Sector Workforce Committee will notify you in writing, give reasons for the denial, and inform you of the recourses open to you. If access is granted, the Quebec Graphic Communications Sector Workforce Committee will give you a reasonable opportunity to review your personal information. You will be able to challenge the accuracy and completeness of the information and have it amended as appropriate.
Principle 10 - Challenging Compliance
You have the right to address a challenge concerning compliance with this Privacy Policy to the Quebec Graphic Communications Sector Workforce Committee’s Chief Privacy Officer.
